Jane Roe
Business Development Manager

Professional Business Developer with more than four years of experience in the business development processes.

WORK EXPERIENCE

Business Development Manager
AirState Solutions, New York
09/2014 - 06/2017

Successfully managed $2-3 million budget projects and successfully achieved the project scheduled goals.
Developed and implemented new marketing and sales plans and defined the strategy for the next 5 years.
Reviewed customer feedback and suggested ways to improve the processes and customer service levels which increased the satisfaction rate from 81% to 95%.
Ensured that new clients will grow into a loyal customer base in a specialist niche market by implemented a new loyalty program.

Business Development Assistant
Generitech, New York
08/2012 - 09/2014

Increased the customer satisfaction rate by 25% by improving the customer service.
Planned, supervised, and coordinated daily activity of 3 junior business analysts.
Improved the communication with the Marketing department to better understand the competitive position.
Directed the creation and implementation of a Business Continuity Plan and the management of audit programs.

Business Development Assistant
Generitech, New York
08/2008 - 09/2012

Increased the customer satisfaction rate by 25% by improving the customer service.
Planned, supervised, and coordinated daily activity of 3 junior business analysts.
Improved the communication with the Marketing department to better understand the competitive position.
Directed the creation and implementation of a Business Continuity Plan and the management of audit programs.

ORGANIZATIONS

American Management Association (2015 - Present)
Association of Enterprise Education (2014 - Present)
eBusiness Association (eBA) (2013 - Present)

EDUCATION

MSc in Economics and Business Administration
The University of Chicago
09/2008 - 06/2010

HONORS AND AWARDS

Jury Member, Venture Cup Entrepreneurship Competition (2016)
Venture Cup USA

Sales Individual & Business Development Award (2015)
AirState Business Awards

Excellence in Customer Partnering Award
IES - Institute of Excellence in Sales